On Etsy, buyers can leave reviews for items they have purchased once the transaction is completed and the item has been marked as delivered.
Once the item has been marked as delivered, a buyer will receive an email from Etsy asking them to leave a review. They can also leave a review by visiting the order page in their account.
Sellers can respond to reviews left by buyers in their shop. However, sellers are not allowed to incentivize or encourage buyers to leave a review, or offer any kind of compensation for leaving a positive review.
It’s important to note that reviews on Etsy are intended to provide helpful feedback for both buyers and sellers. Reviews should be honest and respectful, and should not contain any offensive language or personal attacks.
Etsy’s review system is intended to build trust and help buyers and sellers make informed decisions. Buyers can use reviews to evaluate the quality of an item and the service provided by the seller, while sellers can use reviews to improve their products and services.